Shipping Policy

Last updated: July 27, 2026

Tracking

You'll receive a tracking link by email once your order ships. If it hasn't arrived within the estimated window, email [email protected] and we'll chase it up.

Where we ship

We ship to the 18 countries listed below: the United States, Canada, the United Kingdom, Australia, France, Germany, Italy, Spain, the Netherlands, Belgium, Portugal, Ireland, Austria, Luxembourg, Sweden, Denmark, Finland, Norway. Ceramic pieces are packed in a foam-lined box to survive transit; any damage on arrival is covered by our Refund & Returns Policy. If your country isn't on the list, checkout won't accept the order — email us and we'll tell you whether we can reach you.