Contact
Get in touch
Questions about your order, your matcha set or whisk holder, or a return? We're happy to help and reply within 24-48 hours on business days.
Email: [email protected]
Response time: within 24-48 hours
Support hours: Monday–Friday (US business days)
The fastest way to reach us is by email — write to [email protected] with your order number if you have one, and we'll reply within 24-48 hours on business days. For returns and refunds, our 30-day money-back policy explains the (short) process; for delivery questions, check the shipping policy first — your answer may already be there.
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